Shipping & Delivery | Pacers Team Store
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Shipping & Delivery

HEY PACERS FANS!

DUE TO THE 2024 NBA ALI-STAR WEEKEND IN INDIANAPOLIS, ANY ORDERS PLACED BETWEEN FEBRUARY 9TH - 18TH WILL NOT BE SHIPPED UNTIL ON OR BEFORE FEBRUARY 22. PLEASE NOTE THAT IN-STORE PICK-UP IS ALSO NOT AVAILABLE DURING THIS TIME.

 

***All shipped orders are subject to a $10.00 delivery charge fee for change of address requests.***

PacersTeamStore.com offers the following shipping options:


UPS SurePost: UPS SurePost is an economy, residential, ground service. This service combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service. This shipping option is typically the default checkout setting. Depending of your location, your item(s) are expected to be delivered within 3–7 business days after the items have been shipped and picked up by the delivery carrier.


UPS Second Day Air: Your item(s) are expected to be delivered within 2 business days after the items have been shipped and picked up by the delivery carrier. Some locations in Alaska and Hawaii require additional transit time.


UPS Next Day Air: Your item(s) are expected to be delivered within 1 business day after the items have been shipped and picked up by the delivery carrier. Some locations in Alaska and Hawaii require additional transit time.

We will ship the goods to the UPS distribution facility where they will process the order and transport the goods to your local postal service for delivery. Please Note: Orders are shipped Delivery Duties Unpaid. This indicates that the recipient of the mail piece is responsible for paying any VAT/GST or duties assessed on the mail piece. The in-country postal authority will leave notification if a VAT/GST or duty will need to be paid. The recipient will need to refer to the alternative tracking number as the reference number when contacting their local postal authority.

 

We do not ship orders to freight forwarding addresses. Free shipping offers are not valid on international orders. Prepaid return labels are not available for international orders. Return shipping must be paid by the purchaser.

 

Orders placed after 3PM E.T. may not be shipped until the next business day. Business days do not include weekends, and there is no weekend delivery for the shipping options above



UPS Worldwide Expedited - Expedited shipping is a fast, guaranteed service for less-urgent international shipments. More than 220 countries and territories. Worldwide shipments usually take 1-3 days to be processed and shipped.

Delivery in two business days to Canada
Delivery in two or three business days to Mexico
Delivery in three or four days to Europe
Delivery in four or five days to Asia and Latin America

UPS Worldwide Express - Express international shipping is a one-to-three day shipping service with guaranteed midday delivery times throughout the world. More than 115 countries and territories. Worldwide shipments usually take 1-3 days to be processed and shipped.

Delivery by 10:30 a.m., 12:00 noon, or 2:00 p.m.
Delivery by the next business day to Canada and for documents to Mexico
Second business day delivery to Europe and Latin America
Delivery within two or three business days to Asia

LOST, STOLEN, OR DAMAGED PACKAGE(S)
***The Pacers Team Store at Gainbridge Fieldhouse is not responsible for packages that are lost, stolen, or damaged (tampered) with during shipment, regardless of signature upon delivery requests.***